Terms of Service

These terms are a contract between you and REmomentum LLC, the company that operates BetterSocials (“BetterSocials,” “we,” “us”). By creating an account or using the service, you agree to them. If you do not agree, do not use BetterSocials.

You must be at least 18 and able to form a binding contract. If you use BetterSocials for an organization, you confirm you are authorized to accept these terms on its behalf.

BetterSocials connects your social and email accounts into one inbox, drafts replies in your voice using AI, and can turn keyword comments into direct messages. You stay in control: you decide what to connect, what to send, and what automations to run.

Keep your login secure and your details accurate. You are responsible for everything that happens under your account. Tell us right away if you suspect unauthorized access.

When you use BetterSocials, you agree that you will not:

• Break the rules of the platforms you connect. You must follow the terms and policies of every platform you connect, including Instagram, Facebook, Threads, YouTube, LinkedIn, and Google’s messaging and automation rules.
• Send spam or unlawful messages, or violate anti-spam laws such as CAN-SPAM. Only message people in ways those platforms and the law allow.
• Send harassing, deceptive, infringing, or illegal content.
• Connect accounts you do not own or are not authorized to manage, or abuse rate limits.
• Reverse engineer, resell, or attack the service.

You are responsible for the messages you and your automations send. We may suspend accounts that put the service, its providers, or other users at risk.

The platforms you connect (Meta, Google, LinkedIn, and the rest) make and enforce their own rules. They can flag, restrict, limit, suspend, deactivate, or ban an account at any time, sometimes without saying why, and using any third-party tool or automation can raise that risk. Connecting BetterSocials does not exempt you from a platform’s terms, and no tool can make a platform’s enforcement decisions predictable.

You accept this risk when you connect an account or turn on an automation. If a platform takes action against your account (a flag, a restriction, lost reach, a suspension, a ban, or full deactivation), that is between you and the platform. We cannot prevent it, we cannot reverse it, and we are not liable for it or for anything you lose because of it, including followers, content, revenue, or access to the account itself. Platform action against your account does not entitle you to damages or credits from us; refunds stay governed by the billing section below.

We may pause or disconnect an automation, or ask you to change how you use one, if we believe it puts your account or the service at risk.

BetterSocials uses AI to draft replies and, when you turn automations on, to send messages on your behalf. AI output is machine-generated. It can be wrong, out of date, or off-tone, and it can say something you would never say. We build in guardrails, but no guardrail catches everything, and we do not guarantee that any AI-generated draft, reply, or piece of content is accurate, appropriate, or fit for a given purpose.

Everything sent from your connected accounts is your content and your responsibility. That includes replies you typed, AI drafts you approved, and messages an automation sent without you reviewing them first. When you enable an automation (a keyword reply, an auto-reply, or API access you grant to another tool or agent), you are instructing us to send on your behalf and you accept the result as if you wrote it yourself.

Review AI drafts before you send them, and set up your templates and keywords with the same care you would use posting publicly. AI output is not legal, medical, financial, or other professional advice. To the fullest extent the law allows, we are not liable for what AI-generated content says or for what happens after it is sent.

• Paid plans are billed in advance and renew automatically until you cancel.
• Free trials convert to a paid subscription when the trial ends unless you cancel before then.
• You can cancel anytime from billing; cancellation stops future charges and takes effect at the end of the current period. Except for the money-back window below, we do not provide prorated refunds for partial periods unless required by law.
• Every plan comes with a 30-day money-back window: request a full refund of your first paid charge within 30 days, no questions asked. Email hello@bettersocials.ai from your account email and we will process it within 10 business days. Founding purchases made before July 5, 2026 keep their original 60-day window.
• If you hold a founding price, it stays locked for as long as your subscription remains active without interruption.
• Taxes may apply depending on where you are.
• We will tell you by email at least 30 days before a price change affects you, and it only ever applies to periods after that notice. If you do not want the new price, cancel before it takes effect and you are never charged it. We will not raise a founding price while that subscription stays active without interruption.
• If a payment fails we will retry it and email you. Access continues during a short grace period so a declined card does not cost you your inbox, and if it still has not gone through after that we may suspend the account until it does. Nothing is deleted during a suspension.

Cancelling takes the same number of clicks as signing up did, from inside the product, with no phone call, no email to us, and no form to fill in first.

BetterSocials depends on services we do not control, including Zernio, Unipile, Meta (Instagram, Facebook, and Threads), Google (YouTube and Gmail), LinkedIn, Anthropic, and Stripe. Their availability, rate limits, and policies can change and may affect what BetterSocials can do. We are not responsible for outages, limits, or actions taken by those platforms on your accounts, and a dispute with one of those platforms is between you and them.

Features labeled beta, early access, or experimental (including API access) are provided as-is. They may change, break, or disappear without notice, and none of our commitments elsewhere in these terms extend to them beyond what the law requires.

Your messages and the replies you create are yours. You grant us only the permission needed to operate the service for you, such as storing, displaying, and sending your content on your instruction. We do not claim ownership of it.

You can upload images and video to BetterSocials to schedule and publish them. Upload only what you own or have permission to use.

If you think something on BetterSocials infringes your copyright, send a notice to our designated agent at dmca@bettersocials.ai. Include your contact details, what work you own, where the material sits in BetterSocials, a statement that you believe in good faith the use was not authorized, a statement under penalty of perjury that your notice is accurate and that you own the work or are authorized to act for the owner, and your signature.

We take down material covered by a valid notice and tell whoever posted it. They can send a counter-notice. If they do, and the claimant does not go to court within the time the law allows, we can put the material back. We close the accounts of repeat infringers.

We improve BetterSocials over time and may add, change, or remove features. If we make a change that materially reduces the core service, we will make a reasonable effort to let you know.

BetterSocials is provided “as is” and “as available.” We work hard to make it reliable, but we do not promise it will be uninterrupted, error-free, or secure against every threat, and to the fullest extent the law allows we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

We also do not promise results. We do not guarantee that messages will be delivered, that automations will fire, that AI drafts will be accurate or appropriate, that your engagement or revenue will grow, that connected platforms will keep working with BetterSocials, or that using BetterSocials will keep your platform accounts in good standing. You are responsible for reviewing what you send.

To the fullest extent the law allows, BetterSocials is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, followers, reach, or goodwill. That includes damages arising from platform actions against your accounts (flags, restrictions, suspensions, bans, or deactivations), from AI-generated content and anything your automations send, from messages that fail, are delayed, or go undelivered, and from outages or changes at the third-party services BetterSocials depends on.

Our total liability for any claim is limited to the amount you paid us in the three months before the claim. Some places do not allow certain of these limits; where that is the case, they apply to the fullest extent allowed.

If a third party brings a claim against us because of your content, the messages your account or automations sent, your use of the service, or your violation of these terms, a platform’s terms, or the law, you agree to defend us against that claim and cover the losses and reasonable legal fees that result. We can choose to handle the defense of such a claim ourselves; if we do, you agree to cooperate.

You can stop using BetterSocials and delete your account at any time. We may suspend or end your access if you break these terms or put the service at risk. On termination, your right to use the service ends and we handle your data as described in the Privacy Policy.

Read this part. It sends most disputes to individual arbitration instead of court, and it gives up your right to a jury trial and to join a class action. You can opt out within 30 days and nothing else changes.

These terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law rules.

Before starting anything formal, email us at support@bettersocials.ai and give us 30 days to sort it out informally. Most problems end here.

If that does not work, you and BetterSocials agree to settle the dispute by binding individual arbitration, administered by the American Arbitration Association under its Consumer Arbitration Rules, instead of in court. A neutral arbitrator decides it rather than a judge or jury, and that arbitrator can award you the same damages a court could. You can take part by phone, by video, or in writing. You will not have to travel to Wyoming.

Claims go forward one person at a time. Neither of us can bring a class, collective, or representative action, and the arbitrator cannot hear claims on behalf of anyone else. If a court finds that limit unenforceable for a particular claim, that claim leaves arbitration and goes to the courts named below, and everything else stays in arbitration.

Two exceptions. Either of us can bring a qualifying claim in small claims court, and either of us can ask a court for an injunction over intellectual property or unauthorized access to the service. For those, and for anything arbitration does not cover, the courts in Wyoming have exclusive jurisdiction, unless the law where you live requires otherwise.

To opt out of arbitration, email support@bettersocials.ai within 30 days of first accepting these terms with your account email and a line saying you are opting out. That is all it takes. Opting out changes nothing else in these terms, and we will not treat your account differently for it.

Where the law allows the limit, any claim must be brought within one year of the event that caused it.

When you turn on an automation, BetterSocials sends messages as you. Some places regulate that. California makes it unlawful to use a bot to communicate with someone there in a way meant to mislead them about being a bot in order to sell something, and disclosure is the express way out. From August 2, 2026 the EU AI Act requires that a person interacting with an AI system be told, and it reaches senders outside the EU whose output lands there.

You are the sender, so this is your obligation, and you agree to meet it. We give you the tools: you can have BetterSocials mark automated replies, and you can write your templates so it is obvious a machine sent them. If you turn automations on for audiences in California or the EU, use them.

Studio can generate audio in a voice and video from your material. Only clone a voice or use a face you own or have written permission to use. Several states now give people a specific right of action over an unauthorised synthetic version of their voice or likeness, and that claim would land on you, not on us.

You keep whatever rights you have in what you make. You are responsible for having the rights to whatever you put in.

If we give you API access, keep your key secret and treat it like a password. We may set and change rate limits, and we may throttle or suspend a key that destabilises the service for other people. Do not use the API to rebuild BetterSocials as a competing product, and do not resell access to it without asking us first.

Most of what BetterSocials holds is other people’s personal data: your commenters, the people who DM you, the people who email you. For that data you are the controller and we are your processor, and the Data Processing Addendum is part of these terms and applies automatically. Nothing to sign. Our subprocessor list says who else touches it.

You confirm you have the right to connect the accounts you connect, and to bring that data into BetterSocials.

Tell us anything. If you send us an idea, a bug report, or a feature request, we can use it to improve BetterSocials without owing you anything for it. You keep the right to use your own idea however you like. We are not asking you to hand over rights in your business, only the freedom to act on a suggestion.

You agree we can send you legally required notices by email to your account address, or by showing them in the product, and that clicking a button that says you agree has the same effect as a signature on paper. Keep your email address current; a notice to a dead address still counts as delivered. To reach us, email support@bettersocials.ai.

You may not use BetterSocials if you are in a country under a comprehensive US embargo, or if you are on a US restricted-party list, and you agree not to use it in violation of export control or sanctions law.

Neither of us is liable for a failure caused by something we could not reasonably control: an outage at a platform or provider we depend on, a network failure, a natural disaster, a war, a strike, a change in a platform’s API or policy, or a government order. We will still do what we reasonably can to get the service back.

You cannot transfer these terms or your account to someone else without asking us. We can transfer them to a company that acquires or merges with us, or that buys the part of the business BetterSocials belongs to, as long as the new owner takes on these same obligations to you. Anything else stays as it is.

These terms, together with the Privacy Policy and the Data Processing Addendum, are the whole agreement between us about BetterSocials, and they replace anything said earlier. If we do not enforce something straight away, we have not given it up.

After your account ends, the parts that are meant to outlast it do: what you owe us, the disclaimers, the limitation of liability, the indemnity, the arbitration agreement, and this section.

If any part of these terms turns out to be unenforceable, that part will be limited or removed to the minimum extent necessary and the rest will stay in effect.

We may update these terms. When we do, we will change the date above and, for material changes, give reasonable notice. Continued use after a change means you accept the updated terms.

Questions about these terms: support@bettersocials.ai.